Delivery Policy
1. Delivery Zones
We deliver our products throughout France.
2. Delivery times
We offer two delivery options:
- Delivery in 24/48 hours: Your order will be delivered within 24 to 48 hours from the date of dispatch.
- Same day delivery: For orders placed before a certain time (indicated on our website), we offer same day delivery.
- Orders are shipped 24 hours after you place your order.
- No shipping on weekends
3. Delivery costs
Shipping costs are calculated based on the destination and the chosen delivery method. Shipping costs will be displayed during the order process before you confirm your purchase.
4. Delivery tracking
We will provide you with a tracking number as soon as your order is shipped. You will then be able to track your package until it is delivered.
5. Delivery conditions
- We are committed to delivering your products as quickly as possible and in perfect condition; however, if the package is damaged due to its nature, please contact customer service.
- In case of delivery delay or problem encountered during delivery, please contact us on the following number: 06 76 94 60 29 .
- No shipping on weekends
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The letters on the bouquets may be slightly damaged during transport. If you have any problems, please contact us by phone and we will guide you on how to easily repair them.
6. Order modification
If you wish to modify your order after placing it, please contact us as soon as possible at the following number: 06 76 94 60 29. We will do our best to accommodate your request, subject to availability and feasibility.
7. Contact us
If you have any questions, concerns or comments regarding our delivery policy, please contact us at the following number: 06 76 94 60 29 .
